Customer Service as a Marketing Tool

“Customer Service as a Marketing Tool” Seminar


14th General Assembly


Thanksgiving Reception


AmCham Holiday Party

Apply for the AIPES Program by May 1 March 27, 2015

Are you interested in a career in international affairs?  Do you want to discuss complex contemporary issues in a diverse academic setting? Are you eager to visit Prague, one of the most beautiful cities in Europe?  If you answered ‘yes’ to any of these questions, the American Institute on Political and Economic Systems (AIPES) is […]

Save the Date – B2B with AmCham Bulgaria – Apr 21-22 March 27, 2015

On April 21-22, AmCham Macedonia will be hosting a delegation of AmCham Bulgaria members in Skopje. The gathering is supported by the U.S. Commercial Service based in Sofia, which covers both countries.

Don’t miss the Networking Cocktail scheduled for Tuesday, April 21st, 2015 at Holiday Inn hotel, Iris Restaurant (1st floor) from 8:00 pm.

March 31st – “CSR Project Design & Management” Workshop March 27, 2015

Lisa McIlvenna, Deputy Managing Director, Business in the Community Northern Ireland will visit Skopje thanks to the support of AmCham member, Konekt, and the U.S. Embassy in Skopje. On March 31st, she will offer AmCham members practical and actionable advice on designing and executing socially responsible projects. Don’t miss it!
Timing: 11:00 – 15:00
Venue: Holiday Inn hotel – Millennium 1

OKTA Together with the Famous Singers Call for Support of the “Chance for Life” Campaign March 26, 2015

The company OKTA together with the pop singers Lozano, Rennata Kralevska, Viktor Apostolovski and Natalija Slaveva, as well as the children’s choir Zlatno Slavejche are calling all the citizens and companies to join the campaign Chance for Life with the song “Every day a chance for life is”. The song is another activity of the […]

Member News
Brown Forum: Fostering the ICT Ecosystem March 25, 2015

The Embassy of United States in Croatia in co-ordination with the Embassies in the region in organizing the regional Brown Forum: Fostering the ICT Ecosystem, held in Osijek, Croatia on April 14 & 15. AmCham Croatia, along with the Croatian Chamber of Commerce, Croatian Employer’s Association and the Government of Croatia, is supporting this conference. […]

Halkbank Welcomes You to the New Branch in Gazi Baba! March 20, 2015

On March 19th, Halkbank AD Skopje officially opened a new branch in the municipality of Gazi Baba, Skopje as another successful step of the Bank toward increasing its presence and availability by meeting the daily banking needs of the citizens and businesses in a qualitative and consistent way. With this, 16th branch in Skopje, the Bank enables […]

Member News
EY Program for Development of Young Potentials March 20, 2015

At EY Macedonia we believe that the best way to return to the community is to invest in human capital. As part of our corporate social responsibility policy we have developed the EY Program for Development of Young Potentials in cooperation with the Faculty of Economics at the University of Ss. Cyril and Methodius in […]

Member News
EVN Macedonia Promotes a New Collection of Short Stories and Reading Room March 18, 2015

EVN Macedonia promoted the second edition of short stories as part of the project “Create a Book”. The new collection includes short stories written by famous Macedonian authors, as well as works from young aspiring authors. Readers will meet with the literary works of Vladimir Martinovski, Ermis Lafazanovski, Lira Bojku, Simona Jovanoska and Verce Karafiloska. […]

Member News
Microsoft – NGO Connection Day “Be the Spark of Change with Microsoft Office 365 and Cloud Technologies” March 16, 2015

The Metamorphosis Foundation is organizing the Microsoft NGO Connection Day – “Be the spark of change with Microsoft Office 365 and cloud technologies” together with the local office of “Microsoft Macedonia”. The event will be held on March 17, 2015 at the hotel “Continental“, Fountain hall, starting at 10 am. The event will provide an opportunity for representatives of […]

Member News
Another Step Forward in Cooperation Between Philip Morris and TKP March 9, 2015

The cooperation between Philip Morris International and Tutunski Kombinat Prilep is going step forward with the latest addition of two PMI machines installed in Prilep factory. The installation of PMI equipment for new cigarette formats at TKP’s facilities marks another important milestone, arises from Strategic partnership agreement between PMI and TKP, signed ten months ago, […]

Member News
New Ford Mondeo – Car of the Year in Macedonia March 4, 2015

On the 20th anniversary of “Macedonian Car of the Year” awards, for the first time in Ford’s history the new Ford Mondeo won the title. Competing against five other rivals the New Mondeo managed to win the votes of the jury and write its name in the history of the awards. Due to its leading […]

Member News
Information is the Heart of our Business – Reliable Data are a Key Asset March 1, 2015

CBS International dooel Skopje is the part of CBRE Affiliate Network, the world’s largest commercial real estate services firm (in terms of 2013 revenue). CBRE network has over 300 offices in more than 50 countries throughout the world and employs experts in every imaginable aspect of real estate, from agency and valuation to asset management […]

Member News
Karanovic & Nikolic’s Focus on Competition Publication Released February 27, 2015

With Croatia firmly in the European Union and most of the region intensifying the EU accession process, competition law is gaining increasing prominence. The Firm’s most recent publication Focus on Competition highlights regional and country-specific trends and developments in competition law practice, as well as European and industry perspectives on EU competition policy.

Member News
NORA Created Handbook for Patients with RMDs February 20, 2015

In 2014 with cooperation of the University of Michigan, Dpt. of Rheumatology, NORA conducted a pioneering study of the perceptions and experiences of patients with Rheumatic, Musculoskeletal and Autoimmune Diseases (RMDs). Based on these findings we created a pocket size handbook on various groups of medicines used for treatment of RMDs as well as on physical therapy and lifestyle. We developed a nationwide printed material dissemination chain of 10 information and education boards installed in the largest public health institutions around the country.

Member News
Association Konekt Hosts an Informative Meeting on Social Entrepreneurship February 20, 2015

The Association Konekt is honored to invite interested participants to attend the Informative meeting on Social Entrepreneurship in the Republic of Macedonia, that will be held on February 26th, 2015 in Skopje, Hotel TCC Grand Plaza (near Vero Taftalidze), starting at 11 am. The agenda will be delivered to the registered participants. Due to the great interest for  the event and […]

Member News
Pivara Skopje: 90 Years Have Gone By and We are Just Starting February 19, 2015

The large number of guests and friends of Pivara Skopje, who came in the building of the Macedonian National Theater on Tuesday, February 17, 2015 were part of the time machine, which took them on a virtual journey through the 90-year history, but also towards the future of one of the leading Macedonian companies – […]

Member News
Bimilk Signed a Record Breaking Contract for Export of Hard Cheese in the USA & Canada February 17, 2015

Тhe largest Macedonian dairy, Bimilk, presented recent investments in modern technology, increase in production capacity and announced ambitious plans for this year and the next few years. From 2008 till today, the company has invested more than 10 million in capital investments, out of which over 4 million were invested in the last two years. […]

Member News
New Emerging Macedonia Magazine on FDIs in SEE Published! February 17, 2015

In the latest Winter Issue of our Emerging Macedonia Magazine you can read about: Southeast Europe Wants a Bigger Piece of the Global FDI Pie.
Also in this issue:
– Meet Emre Kozlu, GM at PMTKP LLc., Skopje;
– U.S. Tax Reporting Rules Will Impact Macedonia;
– Personal Liability on the Rise.

Save the Date! New SEE Regional Investment Conference February 16, 2015

AmCham Macedonia is a proud supporter of the New SEE regional investment conference organized by AmCham Serbia on September 15-16th in Belgrade. This 2-day event promises to shed new light on the region as a business destination as well as its yet-undiscovered potential.
To register please click here.

Export USA – American Exporters Seeking Partners Worldwide February 14, 2015

Please check the March/April 2015 issue of Export USA.
Contents: Trade Shows Special Section; Health and Beauty/Fashion; Franchise; Building/Construction/Hardware; Business Services; Safety and Security; Automotive/Aviation/Marine; Industrial Equipment, Services & Supplies; Medical/Scientific Products & Supplies; USA Product Showcase;

Philip Morris International Awarded as Top Employer Europe for 3rd Consecutive Year February 13, 2015

Philip Morris International was certified as Top Employer in Europe for 3rd consecutive year. The recognition of the high standards of excellence in its working environment was done by the Top Employers Institute. The comprehensive research conducted by this Institute included the companies’ practices in a number of areas, including compensation and employee benefits, career development, […]

Member News
AmCham Board Member Change February 13, 2015

AmCham Board member, Liza Popovska, stepped down from her Board seat effective February 1st. In accordance with Article 7.2.18 of AmCham’s bylaws, a quorum of Board members decided on February 12th to appoint Sonja Todorova, Public Affairs and Communications Manager at Pivara Skopje, to serve as a temporary Board member until the next General Assembly […]

Member News
USJE Donated 200 Tons of Cement to Shtip Municipality February 12, 2015

Following its determination to be a responsible company, Cementarnica USJE AD Skopje donated 200 tons of cement to the municipality of Shtip worth more than MKD 1.1 million. The donation is intended for reconstruction of riverbeds and bridges in the municipality, thus minimizing the consequences resulting from the floods. “Considering the situation after the severe flooding […]

Member News
Karanović & Nikolić Opens Office in Slovenia February 10, 2015

Karanović & Nikolić has extended its coverage to include Slovenia, with the local hire of Marko Ketler. Marko, who has joined the firm to head the Slovenian office, is a highly experienced transaction lawyer with a wealth of experience in corporate mergers and acquisitions. He has over 7 years of professional experience and niche expertise […]

Member News
Halk Bank Inc., Skopje have Implemented an ERP Support System February 10, 2015

Innovation in new products and services is one of Halkbank’s strongest features. Being a bank which is always oriented towards its customers, listening to their needs, we decided to make a step forward in strengthening the relationship with our clients. For that reason we have implemented a new service so they can improve their daily […]

Member News
Stopanska Bank, Inc. – Skopje Donated Hygiene Packages for the Flooded Regions February 6, 2015

Stopanska Bank, Inc. – Skopje in coordination with the Red Cross joined the humanitarian action, by donating 320 packages with personal hygiene and disinfection products, in order to help the most affected population in the floods which swept several regions of the Country.

Member News
Sparkasse Bank Makedonija supports the 2015 Social Impact Award January 30, 2015

For the first time in Macedonia a Social Impact Award is organized by Mladi Info, supported by Sparkasse Bank. All interested students and young people from Macedonia can apply for the Award for Social Entrepreneurship (Social Impact Award 2015) with their own business idea, through the website

Member News
Share the Light! Campaign for Support of Visually Impaired People in Macedonia January 29, 2015

Roche started a Social Responsibility Campaign in cooperation with the Red Cross and the State School for Rehabilitation of Children and Youth with Visual Impairments. Under the slogan “Share the light!” Roche has developed long-term campaign that will aim to help all visually impaired people in the Republic of Macedonia.

Member News
Roche celebrated its 15th Anniversary in Macedonia January 28, 2015

Roche one of the world largest innovative company celebrated its 15th jubilee event on January 21st, 2015 at Macedonian National Theater with the slogan “Inspired by Life”. Many government officials, ambassadors, healthcare professionals, business partners, collaborators and friends attended the jubilee event.

Member News
Windows 10: A New Generation of Windows January 26, 2015

Microsoft Corp. on Wednesday (January 21st, 2015) unveiled a new generation of Windows, with a wide range of experiences designed to usher in a new era of more personal computing, as well as two new devices designed to extend the Windows experience from large screens to no screens. Windows 10 will be delivered as a […]

Member News
AmCham Member Benefits & Services Offered Throughout Europe December 17, 2014

AmCham Macedonia members can benefit from activities and services offered by AmChams in Europe Network at a discount or free of charge. These include attending other AmChams’ events, organizing country briefings given by local AmCham staff and/or executive referrals.
If you are interested in taking advantage of this offering, please contact the AmCham Macedonia Executive Office.

AmCham Signed the “Trademark Elimination Via Plain Packaging” Statement November 28, 2014

AmCham Macedonia joined 110 associations from 52 countries and signed the statement on Trademark Elimination via Plain Packaging. In the statement we are expressing our concerns regarding government-mandated trademark elimination via “plain packaging” measures. Trademark protection is essential in identifying and distinguishing products in the marketplace. The protection of such property is a fundamental tenet […]

Advocacy News
Fighting Hunger: 13 AmCham Members supported the Red Cross “Think of Us” Campaign! November 25, 2014

13 member companies and their employees supported the Red Cross’ Initiative by donating funds and goods in kind: Alkaloid, EVN Macedonia, Habitat for Humanity Macedonia, Karanovic & Nikolic Employees, Makedonijaturist, Makedonski Telekom, Makstil, Nextsense Employees, Philip Morris Employees, PwC Macedonia and its Employees, Stopanska bank, Sparkasse bank Macedonia Employees and Teteks.

New President of AmCham’s Board of Directors: Miroslav Marchev from PwC November 25, 2014

Miroslav Marchev, Tax and Legal Services Director at PricewaterhouseCoopers Skopje was elected as new President of the Board of Directors on the Board Strategy session that was held on Friday, November 14, 2014.

At the meeting, AmCham Board of Directors members set their vision for the activities and projects to be carried out in January – December 2015.

Kozlu, Marchev and Projkoski New Members of the Board of Directors October 14, 2014

We are pleased to welcome the following members of our Board of Directors elected at the 14th General Assembly: Emre Kozlu, General Manager, Philip Morris, Ltd. Skopje; Miroslav Marchev, Tax and Legal Services Director, PricewaterhouseCoopers Ltd. Skopje (BOD member 2012-14, re-elected); Slavko Projkoski, COO, T-Mobile Macedonia & CFO, Makedonski Telekom Inc. Skopje and T-Mobile Macedonia.

Business Breakfast with IMF Representative Patrick Gitton October 2, 2014

On September 29th, 2014 AmCham hosted the Resident Representative of the International Monetary Fund in Macedonia, Mr. Patrick Gitton. In his expose, Mr. Gitton referred to IMF’s various missions, functioning and its main challenges as global institution, with over 160 member countries from all over the world, underscoring that the IMF has evolved over the past years in order to better […]